Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only. Never view gambling as a way to make money or solve financial problems. The house always has a mathematical advantage, and the outcome of every game is determined by chance. Only gamble with money you can afford to lose.
Age Verification
Online gambling in New Zealand is only available to players aged 18 years and over. If you are under 18, you must not participate in any form of gambling or access gambling websites. We take age verification seriously and comply with all NZ gambling regulations.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling with money intended for bills, rent, or essential expenses
- Spending increasing amounts of time and money on gambling
- Feeling anxious or irritable when not gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to finance gambling
- Relationships suffering due to gambling habits
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos and pokies sites offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a session
- Reality Checks: Receive notifications during play to remind you how long you've been gambling
- Time-Out: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Exclude yourself from gambling sites for an extended period, preventing access to your account
Use these tools proactively. They are designed to help you stay in control and gamble responsibly.
Support & Help Services
If you're struggling with problem gambling, help is available. Please reach out to one of these organizations:
New Zealand
- Problem Gambling Foundation NZ — Free confidential support and counseling
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Harm Support Aotearoa — Information and resources for those affected by gambling harm
Website: www.gamblingharm.org.nz
International Support Services
- GamCare (UK) — Counseling and support for problem gambling
Website: www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gambling Help Online (Australia) — Counseling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Research and resources on responsible gambling
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) — Helpline and resources
Website: www.ncpgambling.org
If You Need Help, Reach Out Today
Problem gambling can affect your finances, relationships, and mental health. If you or someone you care about is struggling, please don't hesitate to seek help. Trained professionals are available and ready to provide confidential support.
You are not alone. Help is just a phone call or click away.
Gambling should be fun. If it's not, it's time to reach out for support.